The real work begins after go live. That's when new insights come up: feedback from users, small bugs, and the kind of updates that come with software.
Without the right follow up, these things end up stuck at the bottom of a crowded backlog. And that is when your app slowly starts to drift off course.
By sharing a team with other clients, you continue to have access to all the essential OutSystems roles after your project ends. All for a fixed monthly fee.
This gives you a smart mix of maintenance and ongoing development, keeping your software reliable, up to date and easy to use.
It’s what you skip after go-live that ends up costing the most
Putting off improvements can cost you four times as much as taking action early.
Smart teams take good care of their app
01
Your app stays fast, safe, and stable
We make sure everything runs the way it should, from bug fixes to updates and maintenance. That way, your software stays reliable and safe to use.
02
Your application always fits the way your business works
Processes change and people will always find smarter ways of working. We make sure your app keeps up, so everything continues to feel logical and easy to use.
03
You handle improvements without delay
From a small request today to go-live next month. We help you avoid improvements piling up into expensive projects.
04
Expertise and capacity, ready when you need it
With a dedicated team on standby, you can get started right away. No quotes, no waiting, just straight to work.
05
Your software always current, never outdated
We keep your application in top technical and functional shape, so you can always build on a solid foundation. New ideas, technologies or opportunities? You can act on them right away, without needing a major rebuild.
Make sure that small technical issues do not become major worries.
What if you could get 5 to 10 extra years out of your app?
When you maintain your OutSystems apps properly, you do not need a new project every time. Small ongoing improvements go a long way. They extend the app’s life, prevent frustration, and help you get more out of what you already have.
"Every month, your team works with an app that’s just a little smarter, faster or easier to use than it was the month before."
Thomas Broekhuizen
Lead maintenance and development
Even if we didn’t build your app, we can help you forward.
Things other teams were wondering as well
What are the tangible benefits of support and management?
Rust, grip, continuity. No loose tickets, no overdue maintenance, no backlog that piles up. You get more out of your app, without having to start over each time.
Wat is agentic development?
Software bouwen waarbij AI-agents het bouwwerk uit handen nemen en ontwikkelaars sturen, controleren en verbeteren. Bij ons gebeurt dat op OutSystems, zodat veiligheid, rechten en beheer vanzelf goed geregeld zijn.
What if we also have OutSystems developers ourselves?
Then we coordinate who does what. We can align with your process, complement your team, or rather focus on maintenance and optimization.
Is OutSystems nog relevant nu AI zelf code schrijft?
Juist nu. AI bouwt snel en goedkoop, maar betrouwbaar en passend maken, dat is het echte werk. OutSystems zorgt voor vaste kaders, ons team voor de regie. Zo krijg je de snelheid van AI én software die je over drie jaar nog makkelijk aanpast.
Kunnen AI-agents ook taken in ons bedrijf overnemen?
Ja. We lopen mee met je mensen en zien welk werk een AI-agent kan versnellen of overnemen. Soms doet de agent een taak zelf, soms bereidt hij het werk voor en houden jouw mensen de beslissing. Jij bepaalt per taak hoeveel je uit handen geeft.
What does support and management cost approximately?
We tailor it to your situation. What’s for sure is that you'll get a dedicated team at a fair price, continuously improving and maintaining your app without having to start a new project every time.
What is the difference between what you do and regular maintenance?
Support resolves issues when something is broken. We look ahead. Maintenance and development are focused on continuous improvement, maintaining both technical and functional fit, and extending the lifespan of your app.
Can you do this for OutSystems apps that were not built by you?
Yes. During a short transition phase, we get to know your application and take over responsibility. After that, we manage and improve it as if it were our own app.
How do I know what is happening? Will I get an overview?
Yes, you receive monthly reports on incidents, stability, progress, improvements, and budget consumption. Brief, clear, and tailored to different levels – from operations to management.
How quickly do you respond to a malfunction or problem?
We have clear priorities and response times. Critical issues (P1) are addressed within 2 hours. Less urgent matters are distributed over the backlog, in consultation.
Do we need to arrange a lot ourselves?
No. In the first 1–2 months, we gradually take over and ensure knowledge transfer, documentation, and alignment with your processes. After that, you are 'unburdened', with one single point of contact.
How is it determined what you take up and when?
We work with a roadmap and align priorities together. We make smart choices: what yields the most, where is the greatest gain or risk?
