Business analysis
In case your processes are more exception than rule
Business analysis
In case your processes are more exception than rule
Business analysis
In case your processes are more exception than rule
In most companies, reality is more complex than the process on paper. Full of exceptions, edge cases, and informal agreements that were never written down but still matter.
That is why our business analysts go looking for what is really happening. They dive into your processes, talk to your people, and bring structure. Not just to document everything neatly, but to get clear on what needs to be done.
The result is something you can work with. You know exactly what you need, what should come first, and what is smart to build. A clear plan, ready to go.
Want to spend more time building and less time correcting?
"I really appreciated that you first figured out how our colleagues at Stedin want to work. That made an enormous difference. We had a great time together. Good job!"
Tanja Gommers
Product Owner at Stedin
01
The right scope for a successful project
Having a BA on board means you know exactly what you are building, why you are building it, and what you are choosing not to include. That avoids confusion, delays, and headaches during development.
02
Your software matches reality
Our BA maps out how your work really gets done. Including exceptions and workarounds. That way, you end up with a system that feels right and works from day one.
03
Your team works towards the same goal
Our BA makes sure everyone is on the same page. No different interpretations, but one shared vision from idea to working application. It’s a smoother, faster way of working that prevents miscommunication.
Our approach in three words: understand, align, build
Understanding how it works
We blend into your organization and talk to both users and decision-makers. We don’t just look at how something works, but more importantly at why it works that way. This quickly gives us a clear picture of what really matters, so we can make decisions together that prevent delays.
Understanding how it works
We blend into your organization and talk to both users and decision-makers. We don’t just look at how something works, but more importantly at why it works that way. This quickly gives us a clear picture of what really matters, so we can make decisions together that prevent delays.
Understanding how it works
We blend into your organization and talk to both users and decision-makers. We don’t just look at how something works, but more importantly at why it works that way. This quickly gives us a clear picture of what really matters, so we can make decisions together that prevent delays.
Align with the right people
Good software is something you build together. That is why we stay in sync with decision-makers, end users, designers and developers. So everyone is on the same page and nothing gets lost along the way.
Align with the right people
Good software is something you build together. That is why we stay in sync with decision-makers, end users, designers and developers. So everyone is on the same page and nothing gets lost along the way.
Align with the right people
Good software is something you build together. That is why we stay in sync with decision-makers, end users, designers and developers. So everyone is on the same page and nothing gets lost along the way.
Building with the right information
We provide practical input your design and development team can act on right away. Don’t expect lengthy reports, just the clear information your team needs.
Building with the right information
We provide practical input your design and development team can act on right away. Don’t expect lengthy reports, just the clear information your team needs.
Building with the right information
We provide practical input your design and development team can act on right away. Don’t expect lengthy reports, just the clear information your team needs.
"We were invited into a session where we watched a sped-up video of all the manual steps in one of our processes. That made it very clear things could be improved. We have since been able to automate many of those steps with smart, purpose-built apps like Piek."
Sebastiaan Madlener
Release train engineer and team manager at Stedin
"We were invited into a session where we watched a sped-up video of all the manual steps in one of our processes. That made it very clear things could be improved. We have since been able to automate many of those steps with smart, purpose-built apps like Piek."
Sebastiaan Madlener
Release train engineer and team manager at Stedin
"We were invited into a session where we watched a sped-up video of all the manual steps in one of our processes. That made it very clear things could be improved. We have since been able to automate many of those steps with smart, purpose-built apps like Piek."
Sebastiaan Madlener
Release train engineer and team manager at Stedin
This is how we discover your practice
For mission-critical applications, it is especially important that someone leaves no stone unturned. Our BAs help you with that.
Step 1
Talking to users and decision-makers
We start with the people doing the daily work and the layers above them. Our business analysts listen, ask the right questions, and uncover how things really work in practice.
Step 1
Talking to users and decision-makers
We start with the people doing the daily work and the layers above them. Our business analysts listen, ask the right questions, and uncover how things really work in practice.
Step 1
Talking to users and decision-makers
We start with the people doing the daily work and the layers above them. Our business analysts listen, ask the right questions, and uncover how things really work in practice.
Step 1
Talking to users and decision-makers
We start with the people doing the daily work and the layers above them. Our business analysts listen, ask the right questions, and uncover how things really work in practice.
Step 2
Analyzing and mapping processes
We provide clarity. What are the steps, dependencies, and exceptions? Together we make it clear how the process flows, even if it is not yet documented anywhere.
Step 2
Analyzing and mapping processes
We provide clarity. What are the steps, dependencies, and exceptions? Together we make it clear how the process flows, even if it is not yet documented anywhere.
Step 2
Analyzing and mapping processes
We provide clarity. What are the steps, dependencies, and exceptions? Together we make it clear how the process flows, even if it is not yet documented anywhere.
Step 2
Analyzing and mapping processes
We provide clarity. What are the steps, dependencies, and exceptions? Together we make it clear how the process flows, even if it is not yet documented anywhere.
Step 3
Identifying improvement opportunities in processes
We look beyond how things work today. Which steps could be smarter, faster, or automated? This shows you where the biggest gains are: for your users, your customers, and your organization.
Step 3
Identifying improvement opportunities in processes
We look beyond how things work today. Which steps could be smarter, faster, or automated? This shows you where the biggest gains are: for your users, your customers, and your organization.
Step 3
Identifying improvement opportunities in processes
We look beyond how things work today. Which steps could be smarter, faster, or automated? This shows you where the biggest gains are: for your users, your customers, and your organization.
Step 3
Identifying improvement opportunities in processes
We look beyond how things work today. Which steps could be smarter, faster, or automated? This shows you where the biggest gains are: for your users, your customers, and your organization.
Step 4
Translating wishes into clear requirements
We translate ideas and wishes into input that your team can work with. Clear, feasible, and tailored to how you will really work in the future.
Step 4
Translating wishes into clear requirements
We translate ideas and wishes into input that your team can work with. Clear, feasible, and tailored to how you will really work in the future.
Step 4
Translating wishes into clear requirements
We translate ideas and wishes into input that your team can work with. Clear, feasible, and tailored to how you will really work in the future.
Step 4
Translating wishes into clear requirements
We translate ideas and wishes into input that your team can work with. Clear, feasible, and tailored to how you will really work in the future.
Step 5
Helping with prioritizing and delineating
What needs to be done now, and what can wait until later? We help you make decisions everyone can support. This way, you stay in control of time, budget, and expectations, and the project stays realistic.
Step 5
Helping with prioritizing and delineating
What needs to be done now, and what can wait until later? We help you make decisions everyone can support. This way, you stay in control of time, budget, and expectations, and the project stays realistic.
Step 5
Helping with prioritizing and delineating
What needs to be done now, and what can wait until later? We help you make decisions everyone can support. This way, you stay in control of time, budget, and expectations, and the project stays realistic.
Step 5
Helping with prioritizing and delineating
What needs to be done now, and what can wait until later? We help you make decisions everyone can support. This way, you stay in control of time, budget, and expectations, and the project stays realistic.
Step 6
Design and development support
We ensure that everything that was previously thought of also really lands well in design and construction. We think along, coordinate, and remain involved until it is correct and works as intended.
Step 6
Design and development support
We ensure that everything that was previously thought of also really lands well in design and construction. We think along, coordinate, and remain involved until it is correct and works as intended.
Step 6
Design and development support
We ensure that everything that was previously thought of also really lands well in design and construction. We think along, coordinate, and remain involved until it is correct and works as intended.
Step 6
Design and development support
We ensure that everything that was previously thought of also really lands well in design and construction. We think along, coordinate, and remain involved until it is correct and works as intended.
Do you ask as many questions as our business analyst?
Can't we just do this ourselves?
Can't a UX designer or developer do this too?
How deep do you go into the analysis?
What do you deliver?
How do you ensure that the BA does not delay the development process?
Do you also collaborate with our own analysts or architects?
Do we need to know exactly what we want?
Do you need knowledge of our industry or processes?
What if the needs of users and business clash?
Can't we just do this ourselves?
Can't a UX designer or developer do this too?
How deep do you go into the analysis?
What do you deliver?
How do you ensure that the BA does not delay the development process?
Do you also collaborate with our own analysts or architects?
Do we need to know exactly what we want?
Do you need knowledge of our industry or processes?
What if the needs of users and business clash?
Can't we just do this ourselves?
Can't a UX designer or developer do this too?
How deep do you go into the analysis?
What do you deliver?
How do you ensure that the BA does not delay the development process?
Do you also collaborate with our own analysts or architects?
Do we need to know exactly what we want?
Do you need knowledge of our industry or processes?
What if the needs of users and business clash?
Can't we just do this ourselves?
Can't a UX designer or developer do this too?
How deep do you go into the analysis?
What do you deliver?
How do you ensure that the BA does not delay the development process?
Do you also collaborate with our own analysts or architects?
Do we need to know exactly what we want?
Do you need knowledge of our industry or processes?
What if the needs of users and business clash?
"I would love to show you how we build apps that people really enjoy using."
We respond within a day.
"I would love to show you how we build apps that people really enjoy using."
We respond within a day.
"I would love to show you how we build apps that people really enjoy using."
We respond within a day.
"I would love to show you how we build apps that people really enjoy using."
We respond within a day.